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Boutique Hospitality Consulting

WELCOME TO QUINTESSENCE

Welcome to Quintessence Hospitality, a groundbreaking initiative brought to life by the visionary partnership of Qamara Edwards and Neina Langford. With over 30 years of combined experience in the hospitality industry, Qamara's extensive onsite work in a multitude of hospitality-related companies and Neina's successful track record in opening and reopening over 30 locations across the nation form the cornerstone of our innovative approach. From Qamara's impeccable eye for operational details to Neina's expertise in standalone establishments and franchise agreements, our dynamic duo offers a comprehensive solution to help hospitality professionals achieve and maintain their dream businesses. Embark on a transformative journey with Quintessence Hospitality and elevate your business to new heights of success in Philadelphia, PA, and beyond.

OUR
FIVE
PILLARS

  • It’s not just a matter of finding the right leadership for your organization, it’s about putting the right puzzle pieces together.  Is your job description attracting the right talent? What does your benefits package look like?  Are you gleaning the right information from your interviews?  Does your team know the right questions to ask?  How do you attract leadership that stays with you for more than 90 days?  One of the most time consuming parts of any business is recruitment and retention, and we are here to unload that burden from your day.

  • No one starts a business to fail.  Let us help you ensure that you have put forth the playbook that allows for a successful operation that keeps guests coming back week in and out.  From the employee handbook to service standards to standard operating procedures, we create guide books detailed for each position within the team.  Everyone remembers the places they have visited with excellent service - we strive to have your organization leave that same mark for each guest.

  • Oh, the finances - the cornerstone of why you opened up shop in the first place.  We all know that restaurants operate within the smallest of profit margins, so we explore strategies to ensure that you are maximizing those margins and moving the needle in the right direction.  This includes building relationships with vendors, cost cutting measures, menu development, proper recipe costing, and in house promotions.

  • Whether you love it or hate it, we all must have a social media presence, but why?  We take the time to examine what your pages look like to ensure that you are attracting your key market to keep butts in seats.  What do you want for your brand to say?  Are you unknowingly turning guests “off”? Let’s show the world who you really are!

  • Pulling off the perfect party requires so much attention to detail.  Whether the event takes place on or off site, whether it is for the larger public as a whole or a private soiree, a community block party or swanky gala fundraiser, we provide painstakingly comprehensive plans to make sure that your event is a success by any measure.

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